Mrs. G Swieringa About Miscellaneous:
6
"Online, we paid everything.
On location we get a form under our noses saying that all liability is ours. I shouldn't have signed this but since we were all set to go and felt like it anyway. However, the vehicle turned out to be underinsured. Because I scratched a car, it turned out that it was not the insurance company that was liable, but we ourselves. In other words, if we wanted to pay 1000 euros extra. Was a nice outing, but I would never do it again knowing that the e-choppers are severely underinsured and they then pass the costs on to the customer. "
Angela Old Wolbers About Miscellaneous:
5
"From the first part of the track we enjoyed tremendously even my husband and I had a lot of fun with our e- bikes. . The grandchildren didn't mind waiting for us from time to time.
The second stretch really needs some maintenance in our opinion. The path is no longer fun because of all the roots. Hence also a 5 for the activity."
Mr. Jg Van de kuilen About Miscellaneous:
3
"Battery was dead, therefore returned an hour late. Could we pay extra. Never book with Garderen again.
We had detoured 10 km, their excuse was that we didn't stick to our route. My husband's was fine though! "
marjolijn rijsdam about E-chopper:
10
"very friendly people and an incredibly fun route with that app included so!
beautiful parts through the forest and the Veluwe. "
Miranda van der Meulen About Miscellaneous:
9
"Route was very nice. Payment was a little unclear. Telephone reservation fee was listed but upon payment the final amount was higher. That turned out to be in service charges for the payment system that were not on the invoice. I find that annoying. Payment costs should be included in the rate and not added separately.
E choppers were sticky. 1 treadmill bike the battery did not last. We did get a spare battery.
Finally, the toilets were unsightly"
Egbert Wielinga About Miscellaneous:
8
"Particularly good service.Ample time taken to match best bikes to age and needs. Even bring back the store stayed open longer to receive the bikes.
Super!
"
Mrs. A Ruitenberg about E-chopper:
6
"It was fun to experience riding an e chopper for once, and the scenery is very beautiful.
Just a pity that the weather was wet and it made us very cold and dirty. In the summer it is more fun I think..."
Saskia Van de Sande About Miscellaneous:
5
"Nice staff, but the e-bikes were quite old and so with a kind of turbo motor that was very restless. Prices are average for an e-bike. Child seats fine, but also outdated and on 1 the seat belt was out of adjustment. "
Lies Adriaanse about E-chopper:
9
"Very nice activity, worth repeating. Kindly received,friendly people."
Edward Pronk About Miscellaneous:
8
"Neat service and system reservation works well . Cargo bikes were a bit disappointing ( price quality ) bikes were clumsy in practice and a bit dated . Battery pack also not best for trip of 45 km . ( 3 pieces needed) . Beautiful surroundings and friendly people though. "
Mirjam Bosch About Parent-Child Tandem:
8
"Cycling across the Veluwe is incredibly fun, but the employees of the Veluwe Specialist could use a lesson in customer service... And the price for a tandem has almost doubled compared to last year. For old equipment still..."
Eva van de Huygevoort about E-chopper:
10
"Fun trip had fun activities. Top morning had!"
Marjan Verschoor About Electric Bicycles:
9
"Nothing wrong with it, great cycling!"
Liesbeth Oomen about E-chopper:
8
"Reception reasonably friendly, at the e chopper explanation it could all be a little more enthusiastic and friendly"
D. Van Ballegoyen About Miscellaneous:
9
"Super friendly staff we were first allowed to try a piece with the Bakfiets (Dutch cargo bike) with our Bernese dog if he liked it
And we even got a spare battery so totally top"
Peter Bolkenbaas about E-chopper:
10
"Fun chopper ride had."
L. Laaper About Bike Rentals:
3
"I'm a little disappointed. I have rented a bike a few times before, but am not very satisfied this time. I wanted to rent a regular bike with gears. I guess so not so many rentals anymore or something, because it had to be picked up from far away. On the test ride, the right brake didn't work. The employee asked if I wanted another bike, but well, the left one worked, so let's go ahead....The straps turned out to be rotten, but luckily I had straps of my own in my bag. I didn't pay much attention when I left, but I noticed that the bike was very dirty, all dried up mud, as if it had been ridden in Paris-Dakar. I only noticed this after my pants were covered in beige smudges. Finally, the grips also seemed to have had their best time, while cycling they became dirty sticky, perennial rubber or something. Your rental bikes are quite expensive, more expensive than average, so I would expect a decent bike. Your employee was friendly, made excuses, admitted mistakes, but did not offer any compensation or discount. Too bad..."
Guus Maij About Mountain bike L to 1.85m:
10
"Very friendly and helpful staff, clear explanations and beautiful route"
Yvonne ter Stal About Mountain bike L to 1.85m:
8
"The mountain bike was somewhat mediocre in quality. The saddle was too far back and was not comfortable. The shifting was not smooth and the bike made noise.
Ordering online is very easy "
Mr. G.J.A. van Delft Westerhof about E-chopper:
9
"E-Chopper. Nice thing. Went excellent."
Benthe Van den Brink About Electric Bicycles:
10
"All dearest nicest colleagues "
Yvonne Taal About Tandem Tour:
10
"Friendly reception and good explanation."
Schotman About Bike Rentals:
9
"Wonderful tour : varied.
Well organized. "
A Schouteren about E-chopper:
9
"Super nice tour through quiet area with little car traffic"
Aad Kindt About Miscellaneous:
7
"Great day."
Linda Van Veldhuijzen About Miscellaneous:
8
"1 and chopper really drove a little slower. That was a shame because we were a group of 7. Other than that, enjoyed it immensely. "
Floor Koot About Miscellaneous:
8
"The instructions were very short and not complete. Also, we were not given a helmet for the mountain bikes even though it was mandatory on the trail."
Mariska Deelen About Electric Bicycles:
9
"Super nice staff, cheerful and friendly
Nice route! "
Jelle Vriend About Mountain Bike XL from 1.85m:
4
"One of the bikes broke down halfway through. Gears broken, difficult mountain biking. No coverage in forest, so we couldn't call. Very unfortunate. Reported on return, but they couldn't do anything else about it. "
Mrs HJ de Boer-Vogel about E-chopper:
10
"Beautiful route, could have been longer. In terms of time we were back in plenty of time. "
Leonie Kester about Road bowling:
9
"Enthusiastic staff with extensive offerings"
Ms. Paulien Ubels about E-chopper:
9
"Super sweet people and they tried very hard to help my we were finally able to leave on the E chopper."
Denise teije:
8
"Kids had a great time, they really enjoyed playing the different games. Oldest son normally runs out quickly with everything, but not here."
Laura Vink about Bakfiets (Dutch cargo bike) rentals:
8
"Bakfiets (Dutch cargo bike) rented for my mother because she unfortunately can't cycle on a normal bike for several years now due to a bridge angle tumor she had. After much searching I ended up here where they rent a Bakfiets (Dutch cargo bike) with 2 wheels in front and she could try cycling. She really enjoyed it and it was worth the ride. Price very on the high side though,deposit was fine."
Keet Trump masters about Road bowling:
9
"Good and friendly reception!"
Marc Foolen About Miscellaneous:
9
"The Veluwe Specialist gets a 10 from me for service and thoughtfulness!!! Because I had not paid close attention myself (driver's license required for E-shopper) I had to change our activity last minute. The employee recommended E-shoppers and that was great! We now had a mix and could switch between us, except for the one without a driver's license. The E-run bike is just as fast as the E-shopper and it hardly takes any physical effort on your part. "
Otto De Vree About Electric Bicycles:
8
"Electric bikes need replacing!!!"
Bert Scholte About Electric Bicycles:
10
"Appreciation says enough it seems to me. "
Mr. TJ van Eldik about E-chopper:
7
"deposit
and deposit not yet received back"
karin Vlasman about E-chopper:
10
"Riding the E Choppers was great. Staff was very nice and cooperative, we were able to exchange 1 more chopper for a bike because 1 person found it too exciting. We had a top day."
Mrs. LM Van der Wal about E-chopper:
9
"Had a lot of fun! Only downside is that on your phone you can't see the route/junctions with the popups of the interactive route at the same time. Is dangerous and irritating to switch while driving"
Therese Eitens about E-chopper:
6
"Super fun to do. Beautiful route across the Veluwe."
Mrs. R Stable about E-chopper:
10
"It was great!"
stef muizelaar about E-chopper:
7
"all in all it was fun "
Johan Mens About Electric Bicycles:
10
"Cheerful and smooth"
Moniek van Velzen About Electric Bicycles:
9
"We were met by 2 girls who received us extremely friendly and enthusiastic. Everything was clearly explained and we were offered a wonderful cycling route which we gratefully accepted. Nice that there were toilets available. A next time we would so use the Veluwe Specialst again!"
Robbin de Bruijn about E-chopper:
10
"We had a very nice day on the e chopper, we were also welcomed nice and cozy in the store, after a short explanation we could get on the road right away. "
Claudia Vermeulen about E-chopper:
9
"Fun to do. Clear explanation from the e-chopper before departure.
The chosen route is also easy to follow."
Marielle Roelofs About Miscellaneous:
10
"Super fun team afternoon had! Will definitely recommend it and will be able to do it again!"
Ellen Zoontjens About Miscellaneous:
9
"Incredibly fun activity. Good explanation. Some practice but then also incredibly fun. Beautiful route in beautiful surroundings. To be repeated."
leopoldus johannes maria cornelis penninger About Miscellaneous:
9
"Super fun outing, affordable, nice route and fun stuff and friendly staff!"
Dione Vrins-Lentz about E-chopper:
9
"Quick service, good and friendly explanations, nice route. Had to come back briefly, when we had just left, because one chopper appeared to have a broken saddle and tail light. "
Eelko May About Miscellaneous:
8
"The parent child tandem was technically out of order. Only the 3rd one we got was reasonably ok but brakes still substandard. Through own vigilance 1st 2 bikes returned. Saddles not or very difficult to adjust, rear wheel was loose (!), brakes not jn order. Normal fiest was ok. "
Christa Zanderink about E-chopper:
10
"It was a nice route
Staff very friendly"
rian van den berg about E-chopper:
7
"Super fun tour....
Tip...make sure a map shows where you are as well."
Nanda Alewijnse About Miscellaneous:
8
"The reception outside at the echopper started out a little unclear. When picking out helmets, no real directions or tips were given on how to properly put on and fit your helmet.
Otherwise fine."
Jantine Broekhuis About Miscellaneous:
10
"We had a top children's party, everyone really enjoyed it!"
Mr. Henk Vries About Miscellaneous:
9
"Had a very nice tour and the weather was also cooperative."
J van Santvoort About Electric Bicycles:
7
"Very friendly staff "
Lourens Prikken About Electric Bicycles:
8
"Fine bike (for a rental bike), good range battery. Consider this a positive criticism: brakes and tires should be checked better before bikes are issued. Tools to fix e.g. stand not available. "
Annet Koops About Miscellaneous:
3
"I would like to see a response vd customer service to my comments on tips as I am not satisfied. "
C.J.L. Tribe About Miscellaneous:
8
"Superb route received. The Mussel-Owl Forest Route. Staff member was extremely friendly and helpful. Equipment was not brand new, but functioned just fine. Did miss one junction though. This is number 78. At junction Doesburgse Molenweg with the railroad we read 60 and 7. And no 78. There must have been an 8 omitted. Because indeed 78 is meant there. Confirmed by consulting google streetview. Therefore resulted in a somewhat alternative continuation of the route. Honestly did not look at the sign very closely. Might have seen something of the 8 then. Did think there must be something wrong with the signage readable from the bike.
"
Esther Hoopman About Miscellaneous:
8
"We had a very nice day, however, the route was very short. We were 45min early while we made a stop at the restaurant.
Would be nice to add something extra for the faster riders."
Pamela Spittle About Bike Rentals:
9
"Couldn't have been more helpful. Excellent English. Bikes were good and gave us lots of help planning our routes."
Jannette van Essen about E-chopper:
10
"Super friendly staff, we were helped nicely.
Nice neat Escooters and we drove a nice route"
Mr. C.G.J. Moret about E-chopper:
9
"Friendly staff and nice e-choppers. Got nice route that went through the Garderen area. "
Mrs. P te Kiefte about E-chopper:
10
"Good explanation and very friendly staff . E chopper rode fine. Was an incredibly beautiful route. We enjoyed!
"
Ed Lensink about E-chopper:
9
"Expectation was "average," but colleagues found it to be a super fun ride."
Peter Bruins About E-bikes:
8
"I thought it was another fun and enjoyable day. I do have to get used to the other E-bike. I found the previous one more pleasant to ride. "
Mrs. J Potjes about E-chopper:
9
"Beautiful scenery and fun to enjoy it with a E-chopper ! Highly recommended to do."
J. van Leeuwen:
10
"Fine outing: nice scooters, good explanations and excellent route!"
Nadine Sodenkamp-Speelman About Bike Rentals:
10
"Very nice people, welcoming, thoughtful. We are going to remember you guys! :)"
Ria van der Wal about E-chopper:
9
"Fun to do
Beautiful surroundings "
J maljers About Mountain bike L to 1.85m:
8
"Fine service. Too bad that for less than 2 hours you also had to pay the full rate of 32.50. "
Adriën van Houten about E-chopper:
4
"Beautiful route and fun spontaneous staff!"
Maureen Peters about E-chopper:
9
"Had a wonderful day on the Veluwe. Beautiful e-choppers, well organized and clear explanations from staff. Route with nodes on your phone works fine. If we have to mention something we found a little less were the narrow bike paths that with the crowds on a sunny Sunday sometimes a little difficult to ride. Frequent stops to give cyclists space. But of course the VeluweSpecialist can't do anything about that. Anyway, a real top day!!! Thanks! "
Wendy van Wijk About Miscellaneous:
7
"Last Thursday we rented an elek bike and elek Bakfiets (Dutch cargo bike) for a trip across the veluwe with our dog. We were warmly welcomed and everything was well explained. What is very unfortunate is that the cargo bikes have no doors, very inconvenient for our dog of over 30 kg. Perhaps an idea to have half the cargo bikes with doors so people can choose. After only 1 junction we had a near accident with a touringcar so we cycled back to have everything checked and to recover from the serious shock of this accident through no fault of our own. Nevertheless we got back on our bikes and started our tour again. It was a nice trip, but the paths are a bit narrow for cargo bikes and oncoming traffic, so you regularly encounter irritated cyclists, unfortunately. The Bakfiets (Dutch cargo bike) cycled well, although it has little suspension in my opinion. They were very helpful in terms of how I wanted to secure my dog and we received a second battery, which we did not have to use.
Despite the agony we went through at the beginning of our trip, it ended up being a beautiful day. Hopefully we can repeat this again except for the first part and then in a Bakfiets (Dutch cargo bike) with a door ;)
Mvg Wendy van Wijk "
Marianne de Wilde about E-chopper:
9
"Good explanation and very nice route"
Wim Pater About Miscellaneous:
9
"Cozy staff, friendly reception.
Think customer-oriented, fine and clear explanations, nice company to do business with"
Teun Hakvoort about Fort Vertier:
8
"Super nice lady who helped us and our kids along the way. Fun activity. Unfortunately not day part filling"
Bea Versteeg About Bike Rentals:
10
"Lovely cycling on your great bike. And kudos to your very friendly and helpful staff. "
Esmé Hutmacher about E-chopper:
8
"The app doesn't work well."
Mrs. E.H. Wijers about E-chopper:
8
"Super fun route, good explanations and beautiful weather!"
Mariska Stoots about E-chopper:
8
"We had a fun afternoon at the e-chopper. I found the route via the nodes less convenient. I would recommend using some kind of Google-actige/Route You app. Also, there could be a bit more interaction. There were already some nice things in it, like the group photo on the heath."
Jos van Pelt About Miscellaneous:
9
"We received extremely friendly and professional service and after the activity another nice surprise in the form of a discount at ice time the ice king in the village."
Margriet Schut About Electric Bicycles:
9
"They are friendly and helpful employees at the
Veluwe specialist, this is definitely the 2nd time we have visited this establishment ."
Henk Blankestijn About Miscellaneous:
3
"My bike disappointed me , I had to ask myself before departure if my front brake could be adjusted, during the ride it turned out that right did not do anything at all. Rear tire was too soft or wheel not okay because in the corners not stable. Nice route but I prefer to ride a bike that is technically sound. Bikes seem a bit older and then regular maintenance is definitely needed."
Mireille Winkels About Miscellaneous:
10
"Incredibly fun route driven and pleasantly helped by the staff! Worth repeating!"
Hans Noon About E-bikes:
10
"Great scenic route, super weather and definitely fun again with a walking bike rental"
Gini Bijker About Miscellaneous:
1
"Left after 10min a huge setback would not recommend it to anyone."
Hannah van Dok-Koning About Miscellaneous:
6
"Better not, I grant you a good review because the idea is nice.
Do like to fill up that washed away ground with sand, though, just in front of the decking where the parents can sit covered otherwise someone will break their ankle later and you'll have a claim on your hands."
Mrs J Van t ende about E-chopper:
9
"We had a fun morning. Nice route driven.
Definitely worth repeating"
Conny de Koning About Miscellaneous:
10
"Fort Vertier is an incredibly fun outing for children. The game is about the Romans. You have to scan and look for things in the maze. You jump out of a tower on an air cushion, they love it. They can have fun there for a couple of hours."
Rene Bastiani About Miscellaneous:
9
"We enjoyed the ride around Garderen with our team. Too bad the front steps of the e shopper are rickety. Other than that, they ride fine!"
Miranda Tijmensen about E-chopper:
10
"My daughter and I had an enjoyable ride! Clear, patient instructions before departure(for us the first time on such an echopper, the explanations will be tig times a day for the staff but was told to us with enthusiasm!) Nice route and centrally located for a drink and/or bite to eat before or after."
Barbera Vorstelman About Miscellaneous:
8
"For 5 year olds it is still difficult to play the first game alone but had a great time in the maze without the game. The time flew by. Very fun for a children's party! "
Mrs. K Borninkhof about E-chopper:
10
"Fun day had on the e.scooter. personally very friendly "
Harriet Summers About Miscellaneous:
10
"Super good and friendly service, neat explanation and good bikes..."
Charlotte van Tol About Miscellaneous:
8
"Inside front wheel e-bike was unreliable. Upon returning the bike, I described the malfunction in detail to an employee. His subsequent response was along the lines of waving it away, it came across to me that my report was not taken seriously or not taken seriously enough. I was lucky that I did not get stuck on the heath with a broken wheel-inside (we made a bike ride of 85km). With my report I obviously also wanted to avoid the risk that this might happen to a user after me. Otherwise, the staff was fine."
Chantal van Dien About Miscellaneous:
9
"Was a fun ride on the e-choppers! Instructions were explained very quickly though, but nice guys."
