Reviews

★ 4.4 / 5
Based on 6641 reviews
Mr. Jeroen van Os May 12, 2024

About Kids bike rental (24 inch), Mountain bike XL from 1.85m
Location Otterlo

Great bikes and friendly reception.

Ms. Lisa de Bruijn May 11, 2024

About E-chopper
Location Garderen

Made super fun route with the e-chopper !

Ms. Leonoor De Jong May 10, 2024

About Electric bikes, Bakfiets (Dutch cargo bike) rental
Location Otterlo

I found it took quite a long time at the check-in counter because only 1 person was working and there was a big line. Then the outside employee was not clear which bike was for us and spent another half hour trying to find and mount a child's seat while the bike was already ready for us. Waiting with 3 small children is then quite a challenge . Of course everyone did their best but wanted to give it away. Because of this we could only leave 3 quarters of an hour later than booked. Furthermore, bikes were super

Mrs. Colijda Malestein-Ruizendaal May 10, 2024

About Bike Hire
Location Garderen

We really enjoyed being able to bike in this area. The staff was very friendly. Unfortunately, we found the quality of the bikes not so good. There was 1 pretty old bike among them, some of which fell off very quickly. It was just the mudguard, but still. And it was already rusting pretty badly. And the other bikes were quite heavy.

Mrs. P Hulleman May 10, 2024

About E-chopper
Location Otterlo

1 of our chopper had a stiff steering ball, this made it difficult to maneuver on the bike paths and even somewhat unsafe, it was therefore too dangerous to put our 8 year old daughter in the front with this.

Mrs. Mol May 9, 2024

Location Otterlo

We had a fun ride!

Mrs. Annelies Loonstra-Verbeek May 6, 2024

About Tandem Tour
Location Otterlo

Good instructions, good help.

Mr. Elis Stuijt May 5, 2024

About E-chopper
Location Otterlo

good explanation, was fun

Ms. Iris Scholte May 4, 2024

About Tandem Tour
Location Otterlo

We were helped quickly and there was a lot of choice in routes. Unfortunately, one of the tandems was not as nice: it did not shift properly and the tires were not fully inflated. That made it a lesser experience. And according to the website, we also had a choice of a particular quiz for during the route, but I didn't hear anyone talk about that. The junction route was also fun, but would have liked to have heard something about it especially if it is recommended on the website.

Mr. Marco Buis May 4, 2024

About Electric Bikes
Location Otterlo

Wonderful day and well served

Ms. Anja van Roekel May 3, 2024

About Tandem Tour
Location Garderen

Friendly help and clear explanations. Fine advice on the route we were going to cycle.

Ms. Lisette Melis April 29, 2024

About Bakfiets (Dutch cargo bike) rental, Mountain bike XL from 1.85m, Electric bike incl. entrance Park Hoge Veluwe
Location Otterlo

Easy to book via internet, everything was nicely ready, great explanation and very customer friendly

Mrs. Jansje Loeven April 27, 2024

About E-chopper
Location Otterlo

Fun hike had, meanwhile the app gave notifications when an information point was reached. We hadn't had that before, very nice! Staff are friendly and it all ran smoothly.

Ms. Imke Goedegebure April 24, 2024

About E-chopper
Location Otterlo

Super fun trip had on the e-choppers. Too bad about the bad weather, but yeah you don't have that to choose from. Beautiful surroundings to tour around.

Ms. Ellen Masselink April 21, 2024

About Tandem Tour
Location Otterlo

everything fine

Mr. Alex van der Weide May 12, 2024

About Electric Bikes
Location Garderen

Super nice environment for cycling Staff very friendly and professional and very nice. Compliments!

Ms. Karin Huysman May 11, 2024

About E-chopper
Location Garderen

Super well organized !

Mr. J. Wolters May 10, 2024

About Bike Hire
Location Garderen

Beautiful route recommended and good service

Mr. Sem Rooijmans May 10, 2024

About Mountain Bike XL from 1.85m, Mountain Bike L to 1.85m
Location Garderen

Chilly bikes and lovely stretch to cross country, not a tough course, but that was nice for a while too. Just cruising through the beautiful countryside, especially the heath is beautiful! Thanks!

Mrs. Winny Asselt May 9, 2024

About Electric Bikes
Location Garderen

The bike functioned fine, but the saddle was really rock hard, that should really be replaced. Also very unfortunate that there is not a pannier on it as standard.

Mr. Wim Verkerk May 8, 2024

About Electric Bikes
Location Garderen

Super nice bikes. With good battery

Mrs. J.M. Broggel May 6, 2024

About Electric Bikes
Location Garderen

great bike, very good service.

Mrs. S Kramers May 4, 2024

About E-chopper
Location Garderen

Super fun morning experienced, briefly had bad luck but this was quickly resolved

Mr. Joey Bekendam May 4, 2024

About Mountain bike L up to 1.85m, Mountain bike XL from 1.85m
Location Garderen

Reserved months in advance. At that time, a 100% deposit followed immediately within 24h. A few days before the activity, we received notification that the location of the activity was nevertheless closed on the day we had reserved. We were flexible and moved to another location. Instead of 13 MTBs, we rented 12 MTBs on that day, but we just had to pay for 13. Despite customer flexibility, The Veluwe Specialist is not very customer friendly.

Mr. Ton Boerhof May 3, 2024

About Electric Bikes
Location Otterlo

Rented bikes here for second time. Like last time, enjoyed it very much. Nice staff and excellent instructions. Bicycles of slightly lower quality. One bike had a loose battery, so there was a lot of rattling every time we bumped, the chain came off on the other bike along the way. For the latter we were helped very adequately, solved well, so excellent service! Next time we will rent our bikes here again!

Ms. Linda Achterberg May 1, 2024

About Tandem Tour
Location Otterlo

Super fun to do. We had a very successful afternoon. Great help from the staff.

Mr. E.E. Luza April 28, 2024

About Electric bike incl. entrance Park Hoge Veluwe
Location Otterlo

When the bike is not doing well and you are halfway through how can this be fixed? Huer we have not heard anything about it

Mrs. Tini Janssen April 25, 2024

About Mountain Bike M to 1.75m
Location Otterlo

The activity was perfect. Clear instructions, good mountain bikes. We really enjoyed!

Mr. Peter Dekuyper April 23, 2024

About Electric Bikes
Location Otterlo

Easy to book, friendly and knowledgeable explanations. Great bikes

Ms. Ilse Lansbergen April 21, 2024

About E-chopper
Location Garderen

Fun activity through diverse landscape. Unfortunately bad luck with the e-chopper but that was neatly resolved.